We’re looking for a Service Writer to join our team on a fully remote basis. This role is perfect for someone starting their career in customer service and administrative work—no prior experience necessary. Full training will be provided.
What you’ll do:
You’ll be the main point of contact for customers, managing service requests, processing work orders, and handling documentation for equipment repairs. Your responsibilities will include gathering customer details, verifying service coverage, coordinating parts orders, and scheduling repairs with field teams. You’ll also keep customers informed of repair status and follow up after completion to build strong relationships. Additionally, you’ll review condition monitoring data to identify maintenance alerts and support proactive service planning.
Skills/background needed:
Excellent communication skills, attention to detail, and the ability to manage multiple tasks. You should be organized, reliable, and comfortable learning new systems. No technical background required—we’ll train you on everything.
Contract length: Full-time, permanent
Rate: Competitive entry-level pay, details shared upon application
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.