Roles: We are looking for a friendly, dependable IT Support Technician to help customers with their technical questions. This is a fully remote, entry-level role with full training provided, so no prior experience is needed.
What you’ll do:
• Help users with laptop and desktop setup and basic troubleshooting
• Assist with printer and connectivity issues
• Respond to support tickets and service requests
• Follow simple, documented steps to fix common problems
• Escalate more complex issues to the wider team
• Keep clear records of the support you provide
Skills/background needed:
• No prior experience required – full training provided
• Comfort using a computer and common software
• Good problem-solving and communication skills
• Willingness to learn and follow instructions
• A reliable internet connection
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Ongoing
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.