Role: Join our remote support team as a Technical Support Associate, helping customers with a mobile app through email. This is a beginner-friendly work-from-home role with full training provided, and no prior experience is required.
Responsibilities:
Respond to customer emails about the mobile app.
Help troubleshoot issues on iOS and Android devices.
Guide and support the Level 1 support team.
Manage several cases at once and stay organized.
Skills/background needed:
A beginner-friendly attitude and willingness to learn.
Good organizational skills.
Comfort managing multiple tasks.
Fluency in English; Spanish or French is a plus.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Temporary.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.