We’re looking for a Service Writer to join our team. This is a great opportunity to start your career in service operations and grow with us as we expand.
About the role:
As a Service Writer, you’ll help manage service operations by overseeing the work order process from start to finish. You’ll work with the service team to keep customers happy, both inside and outside the organization, while making sure jobs are completed on time and within budget.
Your responsibilities will include:
Managing the complete work order cycle, from creation through invoicing; Scheduling and assigning jobs to team members based on their skills; Reviewing work orders for accuracy before billing; Communicating with different departments to keep everything running smoothly; Supporting the parts department by helping customers with inquiries; Maintaining high standards of customer service and professionalism; Attending company training to develop your skills.
Skills/background needed:
No prior experience required – we provide full training. You should have strong communication skills, both written and verbal; basic computer skills including word processing and internet use; excellent customer service attitude; ability to be organized and detail-oriented; willingness to work extended hours and weekends as needed; reliable attendance.
What we offer:
Comprehensive training for all new starters; a supportive team environment; opportunities to develop your skills and grow within the organization; benefits package.
Rate:
Competitive entry-level pay, details shared upon application.
Contract length:
Full-time, permanent.
Location:
On-site position. Monday to Friday, 8am–5pm; Saturday, 8am–12pm.
Ready to get started? Submit your application below.