We are looking for a Seasonal IT Client Support Analyst to join our team on a fully remote basis. This is an entry-level role with full training provided, so no prior experience is needed—just a willingness to learn and a helpful attitude.
Roles:
• Respond to chat support requests from clients and team members.
• Troubleshoot and resolve basic log-in and application navigation issues.
• Log activities and track requests using an incident management database.
• Work independently and as part of a team, sharing support experiences and issues.
• Build a working knowledge of the ticketing system and chat support.
Skills/background needed:
• Strong verbal and written communication skills.
• Good problem-solving skills and sound judgment.
• Customer service mindset and a strong sense of urgency.
• High school diploma or equivalent.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Seasonal, full training provided.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.