Roles: Operation Assistant
Rate: Competitive entry-level pay, details shared upon application.
Location: Remote work worldwide (United States preferred)
We are looking for a dependable, organized, and customer-focused Operation Assistant to support daily service operations. This fully remote role is a great fit for someone who enjoys helping people and staying organized. No prior experience is necessary – full training is provided.
You will be a main point of contact for customers, answering calls, gathering job details, scheduling appointments, and coordinating with technicians. You will also provide general administrative support and assist the accounting team when needed.
Responsibilities include:
– Answering customer calls and emails and responding to service inquiries
– Gathering and entering accurate customer and job information
– Scheduling appointments and coordinating technician calendars
– Communicating schedule changes and service updates to customers
– Maintaining organized records and assisting with basic data entry
We are looking for someone comfortable on the phone, professional, organized, and able to manage multiple priorities. You should be dependable, detail-oriented, and willing to learn new systems. Basic comfort with computers, email, and spreadsheets is helpful, but no prior experience is required.
This is a full-time, remote position, Monday through Friday. Opportunities for growth and a supportive team environment are available.
Ready to get started? Submit your application below.