Role: Salesforce Administrator (Customer Support)
Location: Remote work worldwide (United States preferred)
We are looking for a beginner-friendly Salesforce Administrator to help manage and improve our customer support systems. This is a fully remote role with full training provided, and no prior professional experience is required.
What you’ll do:
Configure and adjust our support platform settings, including workflows, custom fields, and layouts. Keep data accurate and secure, and help run security and health checks. Build and maintain reports and dashboards so teams can track performance. Support projects from start to finish, such as new integrations or process updates. Work with teammates to gather needs and deliver simple, scalable solutions. Keep technical documentation up to date. Learn new platform features and share updates with the team.
Skills/background needed:
Willingness to learn platform administration for customer support. Comfort with basic reporting and dashboards. Good communication and documentation skills. Ability to work with others and balance support tasks with ongoing improvements. A background in information systems, computer science, business, or similar is helpful but not required.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, with opportunities for growth.
Work from home and grow your skills in a supportive team environment.
Ready to get started? Submit your application below.