Roles: Support customers by opening and closing repair work orders, keeping status updates accurate, and helping schedule service requests.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, with training provided.
Skills/background needed: No prior experience required. A high school level of education and a willingness to learn are all you need. You will be trained to read written instructions, handle customer questions, and do basic math such as discounts. Comfort with word processing and spreadsheet software is helpful, and a friendly, organised approach goes a long way.
Location: Remote work worldwide (United States preferred)
This is a fully remote, work-from-home role. You will be the friendly point of contact for customers, tracking repair orders, following up on service calls, and keeping paperwork organised so billing can go out on time. You may also help keep track of commonly used parts and support the parts team when needed.
Full training is provided, and you will have a supportive team around you as you settle in. If you are organised, calm on the phone, and happy to learn, this is a great place to start.
Ready to get started? Submit your application below.