Overview
We are looking for a beginner-friendly Customs Documentation Writer to join a remote team. This is an entry-level role with full training provided, so no prior experience is needed. You will learn how to prepare and check import paperwork while working from home.
Responsibilities
– Act as the main contact for assigned customer accounts and help resolve questions quickly.
– Follow standard procedures with accuracy and consistency.
– Maintain customer procedure notes and product code lists.
– Review and check import documents before submission.
– Support timely processing, accuracy, and quality customer service.
– Grow into a trusted advisor role with broader account support over time.
Skills/background needed
– High school diploma or equivalent.
– Comfort using Microsoft Word and Microsoft Excel.
– Strong communication, organization, and multitasking skills.
– Customer-focused with good follow-through.
– Detail-oriented with problem-solving skills and flexibility.
– Able to work in a fast-paced, deadline-driven environment.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full Time
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.