Overview
We are seeking friendly, organized Customer Support Representatives to help customers with their day-to-day orders. This is a fully remote, entry-level role where full training is provided — no prior experience necessary.
What you’ll do
• Process and manage customer orders and related documentation
• Help customers and account managers with order status and delivery updates
• Coordinate order changes such as expedites and cancellations
• Handle customer complaints and returns through to resolution
• Keep accurate customer records and communication logs
• Work with other teams to resolve issues and meet customer needs
What you’ll bring
• A willingness to learn — no experience required, full training provided
• Basic comfort with Microsoft Excel and Word
• Good written and verbal communication skills
• Ability to stay organized and manage multiple priorities
• A high school diploma or equivalent
Rate: Competitive entry-level pay, details shared upon application.
Work format: Fully remote — work from home or anywhere. Monday to Friday schedule.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.