Customer Service Representative – Insurance (Remote, Entry Level)

Position: Customer Service Representative

Location: Remote work worldwide (United States preferred)

Rate: Competitive entry-level pay, details shared upon application.

Overview: We are looking for a reliable, detail-oriented Customer Service Representative to join our team. This fully remote role supports clients and the team with day-to-day service needs, keeping information accurate and making sure everything runs smoothly. If you enjoy helping people and staying organized, this is a great opportunity to step into a stable and important role. No prior experience is required, and full training is provided.

What You’ll Do:

• Process policy changes, billing inquiries, coverage updates, and claims support
• Assist with applications, renewals, and day-to-day servicing
• Handle requests for insurance certificates accurately and efficiently
• Maintain and update systems so all client and policy information stays current
• Support the team with administrative and operational tasks

What We’re Looking For:

• Detail-oriented, dependable, and able to manage multiple tasks
• Strong communication skills and a customer-first mindset
• Comfortable using standard office systems and basic software
• A willingness to learn; no prior experience or degree required

Work Format: Fully remote — work from home or anywhere. Full training provided, with opportunities for growth in a supportive team environment.

Ready to get started? Submit your application below.