Customer Service Representative – Home Services, Remote

Roles: Customer Service Representative

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full-time, ongoing

Location: Remote work worldwide (United States preferred)

We are looking for a friendly, organized Customer Service Representative to be the first voice customers hear. This is a fully remote, entry-level role with full training provided – no prior experience necessary.

What You’ll Do

• Answer incoming calls warmly and professionally
• Book service calls and keep the schedule running smoothly
• Keep customers updated on arrival windows and reschedule when plans change
• Follow up with customers and keep the schedule full
• Coordinate with team members and confirm payment details
• Build simple reports and help the department run smoother

What You Bring

• A genuinely friendly, professional phone presence
• Clear written and verbal communication
• A reliable, organized self-starter who is flexible with the day’s demands
• Comfort working independently and as part of a team
• Basic computer skills (Microsoft Word and Excel)
• High school diploma or GED required; associate degree a plus
• Bilingual a plus

This is a work-from-home role with opportunities for growth and a supportive team environment. Full training is provided, and applicants from any location are welcome to apply.

Ready to get started? Submit your application below.