Roles: We are looking for a friendly Customer Service Chat Representative to join our remote team. In this entry-level role, you will help customers with their questions, resolve requests, and provide helpful support through chat, email, and other online channels.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing with flexible scheduling.
Skills/background needed: No prior experience required — full training is provided. You should be comfortable typing and communicating clearly in writing, able to learn new tools and systems, and happy to work varied schedules. A willingness to help people and a positive attitude matter most.
As a Customer Service Chat Representative, you will:
• Respond to customer questions through chat, email, and other online channels.
• Investigate and resolve requests accurately and in a timely manner.
• Record supporting information in our systems and web forms.
• Use a CRM system and other tools to look up answers and support customers.
• Learn about our services through the onboarding process and grow your skills over time.
This is a fully remote, work-from-home role with full training provided. Opportunities for growth are available for team members who want to advance. No phone calling is required.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.