Roles: Support customer care partners by monitoring chat and voice channel performance, coordinating escalations, and helping resolve customer issues.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing.
Skills/background needed: No prior experience required. Full training is provided. A willingness to learn, good communication, and basic comfort with a computer and the internet are all you need to get started.
Location: Remote work worldwide (United States preferred)
We are looking for a friendly, organized person to join our customer care team as an entry-level partner delivery specialist. In this fully remote role, you will help keep our customer support running smoothly across chat, voice, and back-office channels.
Day to day you will monitor chat and queue performance, flag any risks or delays, help coordinate escalations, and follow up on customer cases. You will also support process changes and keep clear notes so everything stays visible and on track.
This is a great fit for someone who is curious, dependable, and enjoys helping people. You will receive full training and ongoing support, so you can learn the tools and workflows as you go. Work from home with a flexible, supportive team.
If you are ready to start a career in customer care, we would love to hear from you.
Ready to get started? Submit your application below.