We are looking for friendly, bilingual people to join our remote customer support team as entry-level chat representatives. In this work-from-home role, you will be the first point of contact for members, helping them with plan benefits, provider changes, enrollment questions, and general service needs. No prior experience is needed — full training is provided.
Roles: Respond to member questions through chat and messaging, help with benefits and enrollment, update member details, and work with team leaders through regular coaching and check-ins.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, Monday to Friday.
Skills/background needed: Bilingual in Spanish and English is a plus. Strong communication and listening skills, a warm and helpful style, and a willingness to learn and take coaching. Comfort using a computer and chat systems is helpful but not required.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.