Roles: Answer guest questions about performances, venues, and ticket policies by phone, email, and online chat. Process ticket orders, exchanges, and donations using provided scripts. Record feedback and unusual situations. Help prepare mailings and other guest communications.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Part time, with evening and weekend shifts available.
Skills/background needed: No prior experience required – full training provided. A high school diploma or equivalent is helpful. Comfort using a computer and communicating clearly with people from all backgrounds. A quiet, distraction-free home workspace for phone, email, and chat.
Location: Remote work worldwide (United States preferred)
This is a fully remote, work-from-home role with a supportive team and opportunities to grow. If you enjoy helping people and want to start in customer service, we would love to hear from you.
Ready to get started? Submit your application below.