Position Summary
We are looking for a friendly, organised person to join our team as a Service Writer. In this entry-level role, you will guide customers through the whole service process and help make sure every job runs smoothly. No prior experience is needed – full training is provided, and we welcome beginners who enjoy helping people and staying on top of tasks.
Roles:
Complete customer service authorisations. Provide cost estimates or quotations when needed. Help customers arrange payment for authorised work. Identify repair needs and communicate estimated start and completion times. Offer additional service work found during inspection. Assign estimated repair times to work order segments. Supervise repairs and manage service jobs. Approve service reports and perform final inspections. Review invoices with customers before closing work orders. Handle customer, internal, and warranty invoicing.
Skills/background needed:
High school diploma or equivalent. Good interpersonal and customer service skills. Basic technical understanding. Strong communication skills. Ability to multitask. Willingness to learn service operations and equipment basics.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing role.
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.