Are you ready for a new challenge and eager to build a career in customer support? We are looking for friendly, motivated people to join our team as Live Chat Support Specialists. This is a fully remote, entry-level role — no prior experience is needed, and full training is provided.
Roles: Help customers by phone, website chat, and email with questions about product selection, installation methods, and supporting information. Investigate and resolve customer concerns professionally, follow up on requests, and keep records updated in our CRM system. Help train newer team members and support the team with workload balancing and customer escalations.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing.
Skills/background needed: No experience or degree required — we provide full training. Comfortable using a computer and basic Microsoft Office tools. Strong communication skills and a helpful, team-focused attitude. A second language is a plus but not required.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.