About the role
We are looking for a friendly, detail-focused person to join our customer support team. This is a fully remote, entry-level role with full training provided, so no prior experience is required. You will help customers with questions, account issues, and simple troubleshooting through online chat.
What you’ll do
Respond to customer questions and resolve basic account issues through live chat. Research and follow up on simple problems until they are solved. Keep clear, accurate records of each conversation. Work with teammates and other departments to fix issues and share helpful feedback. Follow the process guides and quality standards provided during training.
Skills/background needed
A high school diploma or equivalent. Good written English. Comfortable typing at least 30 words per minute. A reliable internet connection and a quiet space to work from home. A positive attitude and willingness to learn.
Contract length
Full time, with flexible scheduling available.
Rate: Competitive entry-level pay, details shared upon application.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.