Roles: We are looking for a Junior Customer Support Representative to join our team. In this entry-level role, you will help customers with product questions, installation support, and basic troubleshooting over chat and email. No prior experience is required, and full training is provided.
What you’ll do:
• Respond to customer questions through chat and email in a friendly, helpful way.
• Guide customers through setup, maintenance, and basic issues with equipment.
• Keep clear records of customer requests and follow up until resolved.
• Work with teammates to share information and solve problems.
• Complete assigned training to build your product knowledge.
Skills/background needed: A willingness to learn, good communication and organizational skills, and comfort using a computer and common office tools. A technical or science background is a plus but not required. We welcome applicants from all backgrounds.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, with opportunities for growth.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.