Roles: Provide friendly technical support to clients by troubleshooting basic desktop, network, and software issues, documenting each request, and escalating more complex problems to the right team member.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, ongoing.
Skills/background needed: No prior experience required — full training provided. A positive attitude, clear written and spoken English, and comfort using a computer are all you need to start. Familiarity with Microsoft Word and Excel is a plus. You should be organized, reliable, and happy to help people solve problems.
Work format: Fully remote. Work from home from anywhere, with a flexible schedule. You will use a team chat app and a support ticketing system to stay connected with the team and track each request.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.