We’re looking for an entry-level Service Writer to join our team. This is a great opportunity to start your career in a supportive environment where you’ll learn the essentials of service administration and customer support.
What you’ll be doing:
You’ll work closely with the service manager to keep our operation running smoothly. Your day-to-day tasks will include:
• Fielding customer inquiries and directing them to the right department
• Opening and managing work orders under supervision
• Maintaining and organizing service records and documentation
• Updating customer profiles with information from work orders
• Answering service department phone calls
• Managing accessories and supplies inventory
• Helping prepare reports and process warranty claims as needed
• Supporting other tasks as directed by management
Skills/background needed:
No prior experience required. You should have:
• A high school diploma or equivalent
• Basic comfort with computer programs like Microsoft Word and Excel
• Ability to answer phones and communicate clearly with customers
• Willingness to learn office procedures and mechanical terminology
• Organized, detail-oriented approach to work
What we offer:
• Full training provided on all systems and processes
• Supportive team environment
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) matching
• Life insurance
• Pet insurance
Contract length:
Full-time permanent position
Rate:
Competitive entry-level pay, details shared upon application.
Location:
Local positions available.
Reports to:
Service Manager / Site Manager
Ready to get started? Submit your application below.