We are looking for a friendly, entry-level Travel Customer Service Representative to support clients before, during, and after their trips. This fully remote role is perfect for someone who enjoys helping people and wants to build a career in customer care. No prior experience is required — full training is provided.
Responsibilities:
• Answer client questions by email and messaging platforms
• Help with booking updates, itinerary changes, cancellations, and special requests
• Share clear, accurate information about destinations and travel requirements
• Check in with clients to confirm details and address concerns
• Resolve issues in a positive, supportive way
Skills/background needed:
• Good communication and a customer-first attitude
• Organized, reliable, and comfortable handling several requests at once
• Comfortable learning new systems and tools
• A genuine interest in travel and helping people
Rate: Competitive entry-level pay, details shared upon application.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.