We’re hiring a Technical Writer to create clear, user-friendly documentation that helps customers get the most from our software. You’ll write user manuals, step-by-step guides, FAQs, and API documentation while working closely with our engineering and product teams.
What you’ll do:
Write and maintain user manuals, API guides, release notes, and online help resources. Follow style guides to keep messaging consistent. Review and update documentation regularly to fix errors and add new features. Use customer feedback and support data to improve confusing sections. Test software directly to ensure accuracy of instructions.
Skills/background needed:
Experience turning complex processes into simple, clear documentation. Understanding of how to write for different user types and organize information intuitively. Familiarity with software development cycles. Basic knowledge of HTML, CSS, JavaScript, or similar languages is helpful but not required. Full training provided.
What we value:
Strong attention to detail, curiosity about how things work, kindness and integrity, and a bias toward taking action and shipping solutions quickly. You’ll thrive in a fast-moving environment and care deeply about helping customers succeed.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, permanent role.
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.