Overview: We are looking for a friendly, beginner-friendly Technical Support Representative to help customers with product questions, basic troubleshooting, and everyday account support. This is a fully remote, work-from-home role with full training provided. No prior experience necessary.
What you will do: Answer customer questions by chat and email, walk customers through simple product steps, help with equipment setup and adjustments, log and resolve basic complaints, share product updates with the team, and support customers with reordering and inventory questions.
Skills/background needed: High school education or equivalent. Comfort using a computer and communicating in writing. Willingness to learn new products and processes. Full training provided, so a positive attitude matters more than experience.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.