Roles: Student Support Associate
We are looking for a friendly Student Support Associate to join our remote team and help create a smooth, welcoming experience for every student. You will be the first point of contact for our community, managing daily conversations across phone, chat, email, and text messages. This is a great entry-level opportunity for someone who enjoys helping people and wants to grow in a supportive, fast-paced remote environment.
What you’ll do:
Respond to student questions and messages across chat, email, and text. Keep response times fast and friendly. Follow up with people who show interest in joining. Help turn introductory offers into ongoing memberships. Update FAQs and help improve chat flows. Work closely with other teams to keep the student experience seamless.
Skills/background needed:
No prior experience required – full training provided. Excellent written communication and a warm, professional tone. Comfort managing several conversations at once. A curious, problem-solving mindset. Experience with a CRM system, live chat, or customer support platforms is a plus, but not required.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full Time
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.