Roles: Service Writer
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, Monday to Friday
Skills/background needed: No prior experience required. Full training is provided, and a high school diploma or equivalent is all you need to get started. A valid driver’s license is helpful. We are looking for someone friendly, organised, and comfortable talking with customers.
Location: Remote work worldwide (United States preferred)
We are looking for a customer-focused Service Writer to join our service team. In this fully remote role, you will be the main point of contact between customers and the service team, helping to keep repairs and maintenance running smoothly from start to finish. This is a great entry-level opportunity for someone who enjoys helping people and wants to learn on the job.
What you’ll be doing:
Create, manage, and process service work orders and quotes.
Give customers clear updates on their service requests.
Schedule technicians and coordinate service activities.
Keep communication flowing between customers, technicians, and other teams.
Maintain accurate service records and help with basic billing questions.
What we’re looking for:
A friendly, organised person who is willing to learn.
Comfort with basic computer tools such as email and spreadsheets.
Good communication skills and a helpful attitude.
No prior experience necessary – training is provided.
This is a work-from-home role with a supportive team and room to grow. If you are ready to start a new career as a Service Writer, we would love to hear from you.
Ready to get started? Submit your application below.