We are looking for a friendly and motivated Service Writer to join our service team. In this role, you will be the main point of contact between customers and technicians, helping every service visit run smoothly from start to finish.
Roles:
• Greet customers and write accurate repair orders
• Listen to customer concerns and clearly document service needs
• Share technician findings and recommended repairs with customers
• Provide estimates, timelines, and service updates
• Coordinate workflow between technicians and the parts team
• Make sure repair orders are completed and closed properly
• Maintain a high level of customer satisfaction and professionalism
Skills/background needed:
• No prior experience required – full training provided
• Strong customer service and communication skills
• Basic mechanical knowledge or a willingness to learn
• Ability to multitask and stay organized
• Basic computer skills
• Bilingual (Spanish) is a plus
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, with opportunities for growth.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.