We’re looking for an organized and detail-oriented Service Writer to support our service department operations. This is a fully remote, entry-level position perfect for someone eager to develop administrative and customer service skills.
What you’ll do:
You’ll assist the service manager by handling work orders, customer inquiries, and department records. Your day-to-day tasks include fielding customer calls and emails, opening and closing work orders in our system, updating customer records, maintaining filing and service documentation, managing supplies inventory, and preparing reports as needed. You may also help process warranty claims and handle other duties as directed by management.
What we’re looking for:
You’ll need a high school diploma or equivalent, basic familiarity with Microsoft Office and internet tools, and solid phone and customer service skills. A general understanding of technical or mechanical concepts is helpful but not essential. We value strong organizational skills, attention to detail, and the ability to prioritize multiple tasks. No prior experience required—full training provided.
Rate: Competitive entry-level pay, details shared upon application.
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.