Summary
We are seeking a detail-oriented and organized Service Report Writer to support our operations. This position is responsible for preparing accurate inspection reports, maintaining customer and service records, coordinating administrative tasks, and assisting office and field teams with day-to-day operations.
Essential Responsibilities
Prepare, review, and finalize inspection and service reports.Review field notes, inspection findings, photographs, and documentation to ensure reports are complete and accurate.Enter and maintain customer, property, and service information in company software and databases.Coordinate with field technicians to obtain missing information or documentation needed to complete reports.Assist with scheduling inspections, treatments, follow-up services, and customer appointments as needed.Communicate professionally with customers regarding reports, appointments, documentation, and general service questions.Assist with preparing proposals, estimates, invoices, and other customer documentation.Maintain organized electronic and physical records.Review documents for accuracy, spelling, grammar, and completeness before they are sent to customers.Assist management and office staff with general administrative duties and special projects.Maintain confidentiality of customer and company information.Provide administrative support to field operations and other departments as needed.
Skills/background needed:Previous administrative, office, data entry, or customer service experience is helpful but not required. We provide full training for the right candidate. You should have strong attention to detail and accuracy, excellent written and verbal communication skills, and the ability to organize and prioritize multiple tasks and deadlines. Proficiency with Microsoft Word and Microsoft Excel is preferred. You should be professional and customer-service-oriented, able to work independently while also collaborating effectively with a team. High school diploma or equivalent required.
Contract length: Full-time, permanent
Rate: Competitive entry-level pay, details shared upon application.
Location: Local positions available.
What we offer:Supportive, collaborative team culture. Full benefits package including health insurance, dental insurance, vision insurance, paid time off, and paid training. Opportunities for growth and advancement within the company.
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