We’re looking for a Process Writer to help create and maintain documentation that supports our operations. You’ll work with teams across the organization to develop clear, helpful materials including procedures, training guides, job aids, and instructional documents.
What you’ll do:
Collaborate with colleagues to understand processes and translate them into clear written documentation. Create and maintain templates, work instructions, and standard operating procedures. Assist the Learning and Development team with training materials. Participate in design sessions to help shape new programmes. Contribute to the creation of various content assets including guides, job aids, and communication templates.
Skills/background needed:
Proficiency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and email. Strong written communication skills. Ability to learn complex processes and explain them clearly. Customer service experience preferred. Comfortable working independently and collaborating with teams. No prior process writing experience required—we provide full training.
Contract length: Full-time, permanent
Rate: Competitive entry-level pay, details shared upon application.
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.