Roles: Technical Support Administrator
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, remote
Skills/background needed: No prior experience required. Full training is provided. You need strong communication skills, a helpful attitude, and basic comfort with Microsoft Word, Excel, and email. A willingness to learn about pianos and support customers is all you need to get started.
Location: Remote work worldwide (United States preferred)
We are looking for a friendly, organised person to join our remote support team as a Technical Support Administrator. In this work-from-home role, you will help customers, technicians, and dealers by phone and email, answer questions, and guide them toward simple solutions. Full training is provided, so this is a great fit for a beginner.
Your day-to-day work will include responding to technical questions, helping resolve issues, keeping clear records, and sharing information with the wider team. You will use Microsoft Office tools and work closely with others to make sure every customer feels supported. This is a fully remote role, so you can work from anywhere.
If you are organised, patient, and eager to learn, we would love to hear from you. No degree or previous technical experience is necessary.
Ready to get started? Submit your application below.