Role: Parts Advisor
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, ongoing
We are looking for a friendly, organized Parts Advisor to support our service team from home. This is a beginner-friendly role with full training provided — no prior experience is needed. If you enjoy solving problems, staying organized, and helping people, this could be a great fit.
What you’ll do:
• Identify and order the correct parts for repairs, and look up parts and assemblies.
• Receive parts, allocate back orders, and keep stock organized and counted.
• Spot damages, shortages, overages, and incorrect parts, and help resolve common issues.
• Pack and ship parts correctly, following the shipping process.
• Coordinate with technicians and team leads to keep communication clear and customers happy.
• Provide excellent service to every customer using a customer-first approach.
Skills/background needed:
• A high school diploma or equivalent is helpful but not required.
• Strong communication, organization, and time management skills.
• Patience, attention to detail, and a positive, can-do attitude.
• Basic math skills for estimates and payments.
• Comfort using a computer, email, and shared documents.
• Willingness to learn new tools and processes with full training.
Work format: Fully remote. You’ll work from home on a regular full-time schedule, including some evenings, weekends, and holidays as needed.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.