Roles: As a Junior Customer Service Manager, you’ll support a friendly remote team by helping with scheduling, coaching, and day-to-day coordination. This is a beginner-friendly role with full training provided.
What you’ll do:
• Help team members stay organized and supported in their daily tasks
• Share clear information and encourage good communication across the team
• Help resolve customer questions and escalate issues when needed
• Look for simple ways to improve service and teamwork
• Keep track of team goals and offer encouragement and guidance
Skills/background needed:
• No prior experience required — full training provided
• High school diploma or equivalent
• Comfortable using basic tools like Microsoft Word, Excel, and email
• Good listener with a positive, helpful attitude
• Able to work a flexible schedule, including some weekends
Contract length: Full time, ongoing
Rate: Competitive entry-level pay, details shared upon application.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.