Roles: Entry-level help desk support representative handling incoming technical questions from internal and external users.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Long-term contract with potential to move into a permanent role.
What you’ll do:
Respond to basic technical support requests from end users through a shared email inbox. Log and track issues in a support system, escalate anything more complex, and keep users updated until their question is resolved. Follow simple troubleshooting steps and clear documentation to guide people to a fix.
Skills/background needed:
No prior experience required – full training provided. Comfortable using email and common office tools like Google Docs, Google Sheets, and Microsoft Word. Clear written communication, reliable attendance, and a friendly, patient approach with users. Must be able to work independently and follow instructions.
Work format: Fully remote – work from home or anywhere with a reliable internet connection. Flexible schedule options available.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.