Roles: We are looking for a beginner-friendly Knowledge Base Writer to help organize and improve a library of support articles. This is a fully remote role with full training provided, so no prior experience is necessary.
What you will do:
• Review existing help articles and suggest what to keep, update, or remove
• Rewrite content into clear, consistent articles and fix duplicate information
• Work with team members to gather details and fill in missing articles
• Help set up a simple folder and naming structure for the article library
• Create basic article templates and a short style guide
Skills/background needed:
• Comfortable writing and editing clear instructions
• Basic experience with Microsoft Word and Google Docs
• Willingness to learn document organization and formatting
• Good communication skills and a helpful attitude
• A quiet space to work from home
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Part Time, Full Time, Contract
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.