Roles: We are looking for friendly, beginner-level Chat Support Representatives to help customers with questions and basic technical issues. No prior experience is needed, and full training is provided.
What you’ll do:
• Respond to customer questions through live chat in a helpful, professional way.
• Track and follow up on support requests until they are resolved.
• Help users with account access and basic troubleshooting.
• Pass more complex issues to senior team members.
• Keep clear notes and communicate well with users and teammates.
Skills/background needed:
• A friendly, patient attitude and good written communication.
• Comfort using a computer and learning new software.
• Willingness to follow a simple support process.
• Reliable internet access and a quiet workspace.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing role with opportunities for growth.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.