We are looking for a Documentation Specialist to create and maintain clear, user-friendly technical documentation for our IT services and systems. This is a fully remote, beginner-friendly role with full training provided, so no prior professional experience is required.
Roles:
Turn complex technical information from team members into simple user guides, standard procedures, workflows, and reference materials for different audiences. Gather and check information by talking with engineers and analysts, reviewing specifications, and observing system workflows. Apply structured writing principles, templates, and style guides to create consistent, reusable content. Produce and update documents in multiple formats, including web help pages, printable guides, and training materials. Coordinate review cycles, track comments, and maintain version control. Work with delivery teams to keep documentation current as systems change.
Skills/background needed:
Bachelor’s degree in English, communications, IT, or a related field, or equivalent work experience. 0–3 years of related experience. Ability to explain technical information clearly for varied audiences. Comfort with word processing and publishing tools, including Microsoft Word. Strong writing, editing, and proofreading skills with attention to detail. Ability to work independently and with a team in a fast-paced environment. Full training is provided for documentation tools and processes.
Rate: Competitive entry-level rate, details shared upon application.
Contract length: Full-time, ongoing.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.