Customer Support Operations Lead – Remote, Entry Level

Roles: Support team coordination, customer issue resolution, and reporting

We are looking for a friendly, organized person to help coordinate a customer support team that helps customers with vehicle breakdowns and service needs. This is a fully remote role with full training provided, and no prior management experience is necessary. A positive attitude and willingness to learn matter most.

What you will do:

• Support the daily operations of a customer support team
• Communicate policies and procedures clearly to team members
• Coordinate with repair and shop staff on customer calls and equipment issues
• Prepare and review simple reports on support activity
• Help track team needs such as performance, resources, and scheduling

Skills/background needed:

• No experience required; full training provided
• Comfortable using a computer and basic office tools like Google Docs and Google Sheets
• Good communication and problem-solving skills
• Ability to stay organized when handling several tasks

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full time, with opportunities for growth

Location: Remote work worldwide (United States preferred)

Ready to get started? Submit your application below.