Roles: Customer Support and Client Services Associate
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing
Location: Remote work worldwide (United States preferred)
We’re looking for a friendly, organized person to join our customer support team and help clients with their questions and requests. This is a beginner-friendly role with full training provided, so no prior experience is needed.
What you’ll do:
Serve as a main point of contact for customers by phone. Answer questions and service requests, and make follow-up calls when more information is needed. Record customer interactions and keep details accurate in our systems. Follow up on open requests so they’re resolved on time. Coordinate with teammates when an issue needs extra help. Handle confidential customer information responsibly.
Skills/background needed:
Clear verbal and written communication. A friendly, professional manner. Comfort with inbound and outbound calls. Good focus, organization, and attention to detail. Ability to juggle several tasks in a busy setting. Comfort using computers and customer service systems. Reliable and accountable. Full training is provided, so a willingness to learn matters more than experience.
This is a fully remote, work-from-home role you can do from anywhere. Opportunities for growth and a supportive team environment are part of the package.
Ready to get started? Submit your application below.