Overview
We are seeking a Customer Service Support Representative to join our remote team. In this entry-level role, you will help customers by answering questions, resolving routine requests, and providing helpful information to ensure a positive experience. Full training is provided, so no prior experience is necessary.
Schedule
Monday to Friday, standard daytime hours, fully remote.
Rate: Competitive entry-level pay, details shared upon application.
Requirements
• High school diploma or equivalent
• Willingness to learn and follow instructions
• Basic computer skills, including Microsoft Office
• Strong verbal and written communication
• Courteous and customer-focused attitude
• Good multitasking and adaptability
Job Duties / Responsibilities
• Respond to customer requests by phone, email, or chat
• Clarify and confirm customer needs and requirements
• Provide helpful information and customer education
• Research questions using multiple databases
• Notify customers of results accurately and on time
• Review forms for accuracy and report discrepancies
• Perform basic administrative and record-keeping tasks
Benefits
Opportunities for growth, supportive team environment, flexible remote work, and full training provided.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.