We are looking for a Customer Service Specialist to join our team and help customers with orders, quotes, and basic product questions. This is a fully remote, entry-level role — no prior experience in the industry is needed, and full training is provided.
Roles:
Guide customers through placing orders and returns, and prepare quotes.
Handle inbound questions about products, shipping, and compatibility by phone and email.
Follow up with customers proactively.
Keep CRM and ticketing records accurate and up to date.
Work with support, logistics, and sales colleagues to resolve issues.
Help write simple help documents and internal guides.
Skills/background needed:
Good written and spoken English.
Organized and comfortable learning new software.
Friendly, problem-solving attitude.
Interest in technology is a plus — training is available for beginners.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, with opportunities for growth.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.