Customer Care Operations Assistant – Remote, Entry Level

Roles: Support residents and coordinate day-to-day operations in a remote, beginner-friendly role. Full training provided.

What you’ll do:

Serve as a friendly point of contact for clients via phone, email, and live chat. Respond promptly to questions and service requests, follow up to confirm resolution, and keep accurate records in a CRM system. Help coordinate scheduling and support for a team of contractors, checking that coverage and quality stay consistent. Uphold service standards and assist with onboarding new team members.

Skills/background needed:

No prior experience required – we provide full training. A patient, empathetic approach with clients helps. Good written and verbal communication, basic comfort with Google Workspace and Microsoft Office, and the ability to multitask are a plus. A supportive, problem-solving attitude matters most.

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Flexible, with opportunities to grow into a longer-term role.

Location: Remote work worldwide (United States preferred)

This is a fully remote work-from-home role with a flexible schedule and a supportive team environment.

Ready to get started? Submit your application below.