Roles: Customer Account Support Specialist
We are looking for a Customer Account Support Specialist to join our customer services team. This is a fully remote, entry-level role with full training provided, so no prior experience is required.
You will help customers get the most from their production equipment, working with account managers and customer operations teams to keep production running smoothly. You will build relationships with customer teams, prepare account reviews, and keep risks and commitments visible through account plans and scorecards so nothing is missed.
You will also help triage urgent production issues, connect the right teams to resolve them, and support behind-the-scenes planning ahead of busy periods. This is a great starting point if you enjoy problem-solving, communication, and working with others.
Skills/background needed: A willingness to learn, good communication skills, and a basic comfort with Microsoft Excel, Word, and Teams. Full training is provided and beginners are welcome.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, ongoing
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.