We are looking for a Client Services Specialist to support client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a contract position with an initial 12-week assignment and potential for a longer-term opportunity. No prior experience is required, and full training is provided. You will help ensure event information is accurate, customer questions are resolved efficiently, and service processes keep improving.
Roles:
• Manage incoming questions from attendees, exhibitors, and staff, with timely follow-up and ownership of each issue through resolution.
• Review event websites and online information regularly to confirm accuracy, usability, and consistency.
• Investigate service concerns, identify root causes, and apply practical solutions.
• Work with internal departments and external partners to improve service delivery and communication.
• Process and update registrations across event systems with accuracy and attention to detail.
• Track exhibitor timelines, requests, and key communications.
• Coordinate with operations partners to prepare pricing materials.
• Create and maintain exhibitor service documentation, including vendor details and operational guidelines.
Skills/background needed:
No prior experience required; full training provided. Strong communication and organizational skills help, along with attention to detail. Comfort using email, spreadsheets, and online systems is useful.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Initial 12-week assignment with potential for longer-term opportunity.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.