We’re looking for an Automotive Service Writer to join our team. In this fully remote role, you’ll be the main point of contact for customers, helping them understand their vehicle service and repair needs while delivering excellent support.
What you’ll do:
Greet customers warmly and understand their vehicle concerns. Schedule service appointments and gather information about their vehicle history and service needs. Prepare clear cost estimates for repairs and parts, explain them to customers, and obtain approval before work begins. Create and manage repair orders, document all services performed, and maintain accurate service records. Coordinate with technicians to ensure repairs are completed on time. Submit warranty and service contract claims as needed.
Skills/background needed:
1 year of experience as an Automotive Service Writer (or similar customer-facing automotive role). Basic knowledge of automotive systems and repairs. Comfortable using computer systems and automotive software. Strong communication skills and ability to build rapport with customers. Organised, detail-oriented, and able to manage multiple tasks. Valid driver’s license. High school diploma or equivalent. Full training will be provided.
What we offer:
Competitive entry-level pay, paid time off, flexible scheduling, and a supportive work environment.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.