Roles: We are looking for a friendly, self-motivated Service Writer Assistant to join our team. This is a fully remote, entry-level role with full training provided, so no prior experience is necessary. If you enjoy helping people and staying organized, we would love to hear from you.
Rate: Competitive entry-level rate, details shared upon application.
Contract length: Full-time, ongoing.
Skills/background needed:
No previous experience required – we provide full training. A high school diploma or equivalent is helpful. You should be comfortable using standard Microsoft software and willing to learn other computer-based tools. Strong communication and customer service skills, a professional attitude, and a solid work ethic are important. You must be able to work in a fast-paced environment and stay reliable with attendance and punctuality. A valid driver’s license is required. A background check is completed as part of the onboarding process.
What you will do:
Greet customers in a prompt and friendly manner and offer assistance. Gather and review customer and vehicle information, keeping client records up to date. Clearly report vehicle symptoms to the technical team. Follow up with customers using their preferred communication method and keep them updated on progress at least twice daily. Explain completed work and charges before checkout. Help ensure every customer has a great experience.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.