Position summary
We are looking for a beginner-friendly technical writer and project coordinator to support integration projects and keep technical documentation accurate. Full training is provided and no prior experience is required. You will work from home and collaborate with clinical staff, vendors, and technical teams to resolve issues and document processes.
Key responsibilities
• Support projects from requirements gathering through testing, launch, and ongoing support.
• Document workflows, requirements, data mappings, project decisions, risks, and timelines.
• Review technical messages and help troubleshoot interface failures and data issues.
• Investigate support requests, coordinate fixes with vendors and technical teams, and share status updates.
• Create and update technical documentation, troubleshooting guides, support procedures, and test plans.
• Coordinate testing and confirm that requirements are met after changes or fixes.
• Track recurring issues and suggest improvements to support processes.
Skills/background needed
No prior experience necessary. A willingness to learn, good written communication, and basic organization skills are helpful. Familiarity with documentation and project tracking is a plus, but full training is provided.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Flexible, with opportunities for growth.
Location: Remote work worldwide (English speaking preferred)
Ready to get started? Submit your application below.