Roles: Documentation Writer
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Permanent, full-time
Do you enjoy taking complex information and making it clear and useful? We are looking for a Documentation Writer to help maintain and improve a knowledge base covering internal software systems and business processes. This is a fully remote role with full training provided, so no prior experience is necessary.
What you will do:
Review technical and business articles before publication, checking clarity, consistency and completeness. Work with developers and business teams to confirm information and resolve queries. Give clear, constructive feedback to help contributors improve their writing. Write and update business documentation and support technical content where needed. Apply approved templates and style guides. Identify gaps and outdated information. Organise content and help with daily administration. Use approved AI tools sensibly and check their output.
Skills/background needed:
Strong writing, proofreading and reviewing skills. The ability to understand technical information and explain it clearly. Attention to detail and an organised approach. Confidence asking questions and working with technical specialists. Comfort using Microsoft Word and other everyday office tools. Familiarity with knowledge base platforms is useful but not essential.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.