We are looking for a friendly, organized person to join our team as a Service Writer. In this work-from-home role, you will be the main point of contact between customers and the repair team, helping people get their equipment serviced smoothly. No prior experience is needed — full training is provided.
Roles: Greet customers and understand their service needs; write clear repair estimates and service orders; get customer approval and update work orders; schedule jobs around workload and technician availability; share repair updates with customers; keep accurate service records; process payments and service paperwork; track warranty claims; and help keep the workspace safe and organized.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, ongoing.
Skills/background needed: Clear written communication and attention to detail; strong organizational and multitasking skills; basic computer skills, including Microsoft Word and Microsoft Excel; willingness to learn equipment basics; and a positive, team-focused attitude. A high school diploma or equivalent is required.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.